Policies

General Reservations

Fort Caswell accepts reservations for non-summer retreats anytime but never more than one year in advance of the arrival date. Requests may be made in writing or by telephone.

Check in after 4 p.m., check out before 10 a.m. Check-in and check-out times must be adhered to unless prearranged when making your reservations.

Payment Policy

All checks or money orders should be made payable to Fort Caswell.

Fort Caswell cannot accept personal checks for payment of a group’s bill. Credit cards are accepted for reservations, in our PX Gift Shop, and Drift Inn snack bar. To reserve space, Fort Caswell must receive a non-refundable deposit of 10%. Deposits are due by the date specified on the confirmation form. To confirm a reservation, Fort Caswell must receive a deposit of 50% of the total bill at least 60 days prior to the scheduled event.

In keeping with the purpose of Fort Caswell, the director has the authority to schedule or refuse use of the facility.

Regulations

Fort Caswell prohibits all of the following items in an effort to make our campus a safe and peaceful place for all who visit: alcoholic beverages, narcotics, firearms, fireworks, skateboards, portable stereos, metal detectors, pets, water guns, water balloons, and shaving cream fights.

Single, non-related males and females must have separate sleeping quarters. Insurance regulations prohibit smoking in any building. Pets are not allowed on campus or in the guests’ quarters and no boarding facilities are provided on campus. Guests disregarding this rule will be subject to cancellation without refund.

Dress Guidelines

In keeping with our purpose, program planners and group leaders must establish modest dress guidelines that are consistent with Christian principles. Guests are asked to wear cover-ups to and from the beach and pool.

Adult Supervision

Youth groups must be supervised by responsible adults age 21 or older. Fort Caswell requires a ratio of one chaperone for every eight youth or portion thereof. This means that one male chaperone must accompany every eight male campers, and one female chaperone must accompany every eight female campers. Chaperones must reside with their group. Fort Caswell cannot accept responsibility for supervision of individuals. A criminal record check for all church group chaperones is advised as a starting point in selecting responsible adults.

Safety Notices

The busy river is not a safe swimming area. The mile of secluded beach has a designated safe swimming area with a boardwalk to cross the dunes. The beach has lifeguards only during the summer months. All other months are “swim at your own risk.” You may request lifeguard service at the beach during the registration process, prior to your arrival. Lifeguard service may be available during the late spring and early fall.

The historic forts and batteries provide opportunities to view and connect with a part of US history, but they were constructed over a century ago for military use and without modern safety considerations. As such, there are sudden drops, uneven surfaces, and a number of other hazards that should be considered before exploration by any person or group. During the day, guests are allowed to explore at their own risk, however, Fort Caswell requires that anyone under the age of 18 be accompanied by a chaperone at all times while exploring on or in the fortress or batteries. Fort Caswell also prohibits access to the structures after sunset to anyone, regardless of age.

 

Available Services

Guest Assistance

Caswell’s Guest Services Team is dedicated to meeting the needs of overnight guests at Caswell during evening hours when the administrative offices are closed. Upon check-in you will receive an information sheet. This will include phone numbers and how to reach the Guest Services Team if the need arises.

Gifts & Concessions

Caswell operates the PX where guests may purchase Christian literature, gifts, souvenirs, snacks, and health and beauty aids. The Drift Inn, a snack bar and game room, provides a place for relaxation and fellowship. Call in advance for availability. 

First Aid

Guests may obtain medical care through local medical facilities. Guests needing medical assistance are asked to contact Fort Caswell Staff at the office or at the main gate to obtain our accident insurance form and/or directions to local medical assistance.

Lost and Found

A lost and found department is located at Caswell’s main office. All items must be claimed within 30 days.

Food services

Start off your day with great food and fellowship with friends new and old in our comfortable dining facilities. In order to best service our guests’ needs we provide two dining facilities on campus. The Large Cafeteria serves 250-1000 guests. The Conference Center Café services 25-250 guests. Meal times are:

Breakfast 7:30 a.m.

Lunch 12:00 p.m.

Dinner 5:30 p.m.

Please plan your programs with meal times in mind. Caswell reserves the right to decide meal location and to stagger large groups’ schedules within the designated meal times.

Dietary Needs Notice

We will work to accommodate groups/individuals with special dietary needs and/or menus. Caswell must receive requests no later than three weeks prior to your event. There may be an additional fee for some menus. Fort Caswell is not equipped to serve guests with severe food allergies and as such, guests with severe food allergies should provide their own food for their safety.

Marina

We have a boat ramp, boat slips, and direct access to Cape Fear and Elizabeth Rivers (and from there to the Intracoastal Waterway or the Atlantic Ocean).

Overnight guests may dock their boats in the boat basin for $10.00 per day. Day guests may dock their boats for $15.00 per day. Electric and water hook-ups are available for an additional $5.00 per day.

Camping

Caswell does not have facilities for tent camping, travel trailers, or motor homes.

Contact Information:

For questions or additional information on our policies, please call (910) 278-9501. Our office is open from 8:00 a.m. to

5:00 p.m. Monday - Friday.